USB Modem Quick Start Guide

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To start using your USB Modem, please follow these instructions:

(If you work in an organisation with an IT department, please check before you set up the USB Modem. You may not have the “Administration Rights” required to install new software or your IT department may wish to pre-install the full Vodafone Mobile Connect software. The full Vodafone Mobile Connect software gives more functionality and greater control of features such as VPN access. roaming and network selection.)

Introduction

This process is ‘plug and play’ for Windows® users. The Vodafone Mobile Connect software loads automatically when you plug in the USB Modem – no installation CD is required. Apple® Mac® users will need to install the software from the CD provided.You will need to have an activated Vodafone SIM card – this should have been provided when the USB Modem was purchased or sent to your delivery address. This links your USB Modem to the Vodafone network and the particular Vodafone data price plan that you have chosen.

Setting up your USB Modem

• Remove the SIM card holder from the side of the USB Modem
• Slide the Vodafone SIM card into the card holder
• Put the SIM card holder back into the side of the USB Modem
• Plug the small end of the USB cable into the USB Modem
• Plug the other end of the cable into the USB port of your laptop or PC 

For Windows® laptops and PCs, this will automatically start the software. For Apple® Mac® users, please install the software from the CD provided first.

Microsoft® Windows® XP systems

After a few minutes, your laptop or PC should automatically detect and install the software to run theUSB Modem. This process should only take a couple of minutes but this will depend on the particular configuration of your laptop or PC.
During this process a progress bar will appear to indicate how far through the set up process you are.

• An end-user license agreement screen will appear
• Read and click ‘agree’ to the license agreement
• A new Vodafone icon will appear in the bottom right of your screen. If you wish to restart the Vodafone Mobile Connect software at any time, double-click on this icon and then click on the ‘connect’ button

Other versions of Windows®

If you have an earlier version of Windows® you may need to select the start-up program:

• This is on the drive called VMCLite which can be found in My Computer
• The start up program is called VMC_PBStarter

For Apple® Mac® systems

Software is provided for OS X 10.2.6 Jaguar or higher. You will need to install this software from the CD-Rom enclosed in the packaging or download the latest version from www.vodafone.co.uk/mobileconnect.

To install

• Double click the ‘Vodafone MC Installer’ icon
• Authenticate the installer
• Read, continue and click ‘agree’ to the license agreement
• Select ‘easy install’ and click ‘install’
• When prompted click ‘restart’

To run

• Plug the USB Modem into the USB Port
• Double click ‘Vodafone Mobile Connect’
• Click ‘activate’ and follow onscreen instructions

Connecting

To get online simply click on the ‘connect’ button. The main screen will now show your connection status. To access your email or the internet, simply open a web browser or your normal email program.

Disconnecting

To close the connection click ‘disconnect’ and then unplug the USB Modem. To connect again simply plug the USB Modem in and wait a few moments for the Vodafone Mobile Connect software pop-up screen to appear and click on the ‘connect’ button.

Light indicator on the USB Modem

• Green Solid: Connected to the Vodafone GPRS network – data is being sent and received. GPRS provides download speeds of up to 48Kbps. A double flashing green light means that the USB Modem is searching for a network and a single flashing light means a network is found but you are not yet connected.
• Blue Solid: Connected to the Vodafone 3G network – data is being sent and received. 3G provides download speeds of up to 384Kbps
• Turquoise Solid: Connected to the Vodafone 3G broadband – data is being sent and received. 3G broadband (also known as HSDPA) currently provides download speeds of up to 1.4Mbps.

If 3G or 3G broadband is not available the GPRS network will be used instead.

Troubleshooting

• If nothing happens when you plug the USB Modem into your computer, try another USB port.
• The cable supplied with the USB Modem will power the modem from the USB port on your computer. If there is still no response from the modem try the long double-ended cable, which will supply power to the modem from two USB ports. If you plug the modem into a
  USB hub there may not be enough power.
• You need to have Administration Rights to install theUSB Modem onto your computer. In larger organisations these rights may Troubleshooting be reserved for the IT department and you will need to ask them to help you install the USB Modem.
• The first time you run the software it will select your modem as the default communications device.If you have other devices, you
  may need to change this by selecting ‘Manage Devices’ under ‘View’ in the main screen of the software.
• If you are having problems, try removing the USB cable and restarting your computer. Then re-attach the cable and let the Vodafone Mobile Connect software restart.
• If you can’t make a data connection, make sure that your SIM card is activated. If you still experience problems, contact
  Neil Howard Telecoms Customer Services Team on 08702 646464.
• If certain versions of the  Vodafone Mobile Connect software for PC’s are present on your machine they may control the USB Modem in place of the software on the device.
• If you do not want the USB Modem to automatically launch every time you plug it in, go to ‘Manage Connections’ in the main screen of the software.