Avaya SoftConsole

Avaya SoftConsole

The PC based console has been specifically designed to improve operator service and call handling efficiency as part of the Avaya IP Office proposition.

- Caller information to prioritise call handling and give the appropiate response to the caller

- Visibility of the number and type of calls waiting with alarm notification

- Departmental busy lamp fields for faster location of staff

- Increased call handling capacity with 16 dedicated holding positions

- Enhanced conferencing facilities

- Drag & drop call transfers

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