
Avaya SoftConsole
The PC based console has been specifically designed to improve operator service and call handling efficiency as part of the Avaya IP Office proposition.
- Caller information to prioritise call handling and give the appropiate response to the caller
- Visibility of the number and type of calls waiting with alarm notification
- Departmental busy lamp fields for faster location of staff
- Increased call handling capacity with 16 dedicated holding positions
- Enhanced conferencing facilities
- Drag & drop call transfers
"Neil Howard's staff is most helpful in leading you through the minefield of conflicting tariffs and has save us nearly 30% costs p.a."

