Avaya IP500 Professional Edition up to 272 users

The system, part of the Avaya IP Office, is capable of everything from a simple, traditional telephone system through to a VoIP-enabled, contact centre solution across multiple sites. Specification can be equally simple or complex.

Key Features:

- Full-featured PBX with optional key system functionality. Delivers hundreds of standard telephony features including divert, caller ID display, hold and transfer, busy lamp fields, screen popping, hunt groups and queue notification, voicemail and auto attendant and advanced call routing.

- Choice of Endpoints: Analogue (POTS), digital, ISDN, IP hard-phone and IP soft-phone, wireless and DECT for phones, faxes, modems, video conferencing, door entry, etc.

- Conferencing: Built-in conference bridge on all systems.

- Advanced Call Routing: Special messaging applications to store and replay conversations.

- Unified Messaging: Consolidate voicemail, email and fax into one inbox.

- Voice over IP: For inter-office communications, IP phones or remote teleworkers.

- Local Area Networking: Built-in dual-speed 10/100Mbs LAN switch.

- Wide Area Networking: Point-to-Point Protocol (PPP) or Frame Relay with integrated firewall for RAS users or IP routed networks.

- VPN Support: For secure site-to-site communications or remote access using L2TP or IPSec.

- Proactive Monitoring: SNMP for physical monitoring, CBC & CCC for call and email alarms via SMTP.

- SIP Trunking: The IP Office acts as a SIP Gateway so calls via a SIP Service Provider can be made from any Avaya IP Office Phone.